Contact Us Policy

1. Phone Support

For direct assistance, users can reach World of Exam at 7500-106-790 during customer support hours, from 11:00 A.M. to 4:00 P.M., Monday to Friday. Our support team is available to answer general inquiries and provide account-related guidance within these hours.

2. Email Support

Payment and Refund Issues: For queries related to payments, refunds, or billing, contact us at refund@fwts.in.

Platform, Content, and Service Issues: For questions or feedback related to platform functionality, content, service quality, or any general support requests, reach us at support@worldofexams.com.

Grievance Redressal: For grievances or escalations, reach out to our grievance email at issues@fwts.in. Our team will address complaints promptly and fairly.

3. Response Time

Our support team aims to respond to all inquiries within 24-48 business hours. Complex issues may require additional time, but users will receive status updates in case of any delays.

4. Operating Hours

General platform operating hours are 10:00 A.M. to 5:00 P.M., Monday to Friday. Customer calling and support are available from 11:00 A.M. to 4:00 P.M., Monday to Friday.