Privacy & User Protection Policy

1. Introduction

This Privacy & User Protection Policy describes how World of Exam, owned by Freelancing World Technology Solutions, collects, uses, and safeguards personal information. By using our platform, you consent to the practices detailed here.

2. Information We Collect

Personal Information: We collect the following data from users:

• Name, Phone Number, and Email Address: For account maintenance and customer support.
• Date of Birth: To verify age eligibility for specific exams.
• IP Address: Used to enforce our Terms and restrict multiple uses of the platform on a single subscription.
• Browser Type and Device Identifiers: Collected for performance tracking, service improvements, and business analytics.
• Payment Information: Payments are processed through Razorpay, a secure third-party payment platform. World of Exam does not collect or store any sensitive payment information, such as debit or credit card details, at any time.

3. How We Use Collected Information

• Service Provision: Personal data enables us to provide, improve, and personalize the educational resources and exam services we offer.
• Security and Monitoring: IP addresses help us monitor account activity to prevent unauthorized sharing and access, in line with our Terms.
• Analytics and Performance Tracking: Browser type and device identifiers assist with platform performance monitoring and service model enhancements.

4. Data Sharing and Disclosure

• Third-Party Platforms: Razorpay handles all payment processing, and any data shared with them is subject to their privacy policy. World of Exam does not access payment details directly.
• No Unauthorized Sharing: We do not sell, rent, or disclose your data to third parties except for trusted service providers assisting in platform operations, bound by strict confidentiality agreements.
• Legal Compliance: We may disclose information if legally required or in response to valid legal processes such as a court order.

5. Data Storage and Security

• Security Measures: We employ security practices such as data encryption and secure servers to protect personal information.
• Data Retention: Information is stored only as long as necessary for the purposes outlined or as legally required, after which it is securely deleted or anonymized.

6. User Rights and Choices

• Access and Correction: Users can access or update their personal information through account settings.
• Opt-Out: Promotional communications can be managed through user preferences. Important account notifications will still be sent.

7. Cookies and Tracking Technologies

Cookie Usage: Our platform uses cookies to enhance the user experience, track performance, and gather analytics. Cookies are small data files stored on your device, which can be managed via browser settings.

8. Children’s Privacy

Age Restriction: World of Exam requires users to meet minimum age requirements based on exam eligibility (e.g., 18 for most exams, 16 for IELTS, no restriction for GRE). Birthdates are used to verify eligibility.

9. Updates to This Policy

World of Exam reserves the right to update this Privacy Policy periodically. Significant changes will be communicated via email or the platform, and the updated policy will be available on our website.

10. Contact Information

For questions or concerns about this Privacy Policy, please reach out to our support team at contact@worldofexam.com.

11. User Protection Policies

Data Confidentiality: All user information collected by World of Exam is confidential and is not disclosed to third parties except for essential service providers with whom we maintain strict confidentiality agreements.

Account Security: We employ industry-standard security measures to protect user accounts, including encrypted data storage and secure servers. Users are encouraged to maintain strong passwords and avoid sharing their login information with others to safeguard their accounts.

Protection Against Unethical Usage: Users’ IP addresses are tracked to ensure single-subscription usage compliance, preventing unauthorized account sharing. Any unusual access patterns may result in account verification requests or temporary restrictions to maintain account integrity.

Automated Exam Integrity: World of Exam uses AI-driven systems to conduct examinations, minimizing human error and ensuring an objective assessment for users. While some inaccuracies may occur, continuous improvements are made to enhance exam quality and user experience.

Fraud Detection: Our system monitors suspicious activities to detect and prevent fraudulent behavior, protecting users from potential scams, phishing attempts, and account misuse.

Transparent Communication: All official communication from World of Exam is sent through registered channels (e.g., official email, platform notifications) to prevent users from falling prey to external phishing or scam communications.